FIC and our service providers may collect the following information from and about you:
Registration Information is the information you submit to register for a FIC Service, for example, to create an account, post comments, receive a newsletter, or enter a contest or sweepstakes. Registration Information may include, for example, name, email address, gender, zip code and birthday.
Public Information and Posts consist of comments or content that you post to the FIC Services and the information about you that accompanies those posts or content, which may include a name, user name, comments, likes, status, profile information and picture. Public Information and Posts are always public, which means they are available to everyone and may be displayed in search results on external search engines.
Activity Information. When you access and interact with the FIC Services, we may collect certain information about those visits. For example, in order to permit your connection to the FIC Services, our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information. If you access the FIC Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information for that device.
Cookies and other tracking technologies (such as browser cookies, pixels, beacons, and Adobe Flash technology including cookies) are comprised of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps and other services send this data to your browser when you first request a web page and then store the data on your device so the website can access information when you make subsequent requests for pages from that service. These technologies may also be used to collect and store information about your usage of the FIC Services, such as pages you have visited, content you have viewed, search queries you have run and advertisements you have seen.
Third parties that support the FIC Services by serving advertisements or providing services, such as allowing you to share content or tracking aggregate FIC Services usage statistics, may also use these technologies to collect similar information. FIC does not control these third-party technologies and their use is governed by the privacy policies of third parties using such technologies. For more information about third-party advertising networks and similar entities that use these technologies, see www.aboutads.info/consumers, and to opt-out of such ad networks’ and services’ advertising practices, go to www.aboutads.info/choices.
Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the "Help" section of your browser for more information. Users can manage the use of Flash technologies, with the Flash management tools available at Adobe’s website, see http://www.adobe.com/security/flashplayer/. Please note that by blocking any or all cookies you may not have access to certain features, content or personalization available through the FIC Services.
Information from Other Sources. We may supplement the information we collect with information from other sources, such as publicly available information from social media services, commercially available sources and information from our Company Affiliates or business partners in Australia or internationally.
We use the information we collect from and about you to provide the FIC Services and features to you, including: to measure and improve those FIC Services and features; to improve your experience with both online and off-line FIC Services by delivering content you will find relevant and interesting, including advertising and marketing messages; to allow you to comment on content, and participate in online games, contests, or rewards programs; to provide you with customer support and to respond to inquiries. When the information collected from or about you does not identify you, we may use that information for any purpose or share it with third parties.
We may use the information we collect from and about you for these additional purposes:
To allow service providers to assist us in providing and managing the FIC Services. FIC may make your information available to certain third party service providers, such as contractors, agents or sponsors, who help us manage or provide the FIC Services.
To contact you. FIC may periodically send promotional materials or notifications related to the FIC Services. If you want to stop receiving promotional materials, follow the unsubscribe instructions at the bottom of each email. There are certain service notification emails that you may not opt-out of, such as notifications of changes to the FIC Services or policies. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
To share with business partners. FIC may share all items of your information in an electronic form or otherwise, with business partners to permit them to send you marketing communications consistent with your choices.
To complete a merger or sale of assets. If FIC sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, FIC may transfer your information to the party or parties involved in the transaction as part of that transaction.
We may use or disclose your personal information for the purposes for which we collected it (and related purposes which would be reasonably expected by you), for other purposes to which you have consented and as otherwise authorized or required by law.
We may disclose your personal information to third parties in connection with the purposes described in Section 3 above.
Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the Privacy Principles under the Privacy Act, e.g. by (where commercially practical) including suitable privacy and confidentiality clauses in our agreements with a third party service provider to which we disclose your personal information.
If you would like to access, review, correct, update, suppress, or otherwise limit our use of your personal information, you may contact us as outlined in Section 7. In your request, please include your email address, name, address, and telephone number and specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable.
You may request that we not share your personal information on a going-forward basis with Company Affiliates or unaffiliated third parties for any purposes by sending an email to us at email@example.com, with "FIC Australia: Disclosure Opt-out" in the subject line. Please include your full name, email address, postal address and the relevant FIC Service in the body of the email. We will try to comply with your request(s) as soon as reasonably practicable.
Except in some cases where we may rely on an exception under the Privacy Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Privacy Principles in the Privacy Act in relation to such information.
Remember that even after you cancel your account, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services. Because of the nature of caching technology, your account may not be instantly inaccessible to others. We may also retain backup information related to your account on our servers for some time after cancelation for fraud detection or to comply with applicable law or our internal security policies. It is not always possible to completely remove or delete all of your information due to technical constraints, contractual, financial or legal requirements.
Sensitive Information. We ask that you not send us, and you not disclose, any sensitive personal information (such as social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the FIC Services or otherwise.
Mail/Phone: C/O Privacy Officer, Level 3, 4-16 Yurong Street, Darlinghurst, New South Wales 2010 or at (02) 8668 2911 (during normal business hours). FIC will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner (click here for information).